Frequently Asked Questions

Frequently Asked Questions

If you have a specific question that we haven’t answered yet or below then please contact us!

Answered and know how you would like us to help you? Great! Then click below and we cannot wait to meet you!


How do I book?

We have online booking available here. Ensure you get a confirmation message to ensure your appointment has been booked successfully if there are any problems please contact us directly via our contact form, e-mail or Facebook page.

Do appointments hurt?

You may feel some discomfort during any appointment, however they should not be any more painful than you are already experiencing. Your therapist will be in constant communication with you to treat within your limitations. If you are ever concerned you must speak with your therapist, they are there to help and support you.

What should I wear?

Loose fitting clothing that allows you to move is a must. Depending on the area to be treated I may ask you to undress. Wearing shorts and a t-shirt or a strappy top is helpful! There will be time for you to change during your appointment. Also if you do not wish to undress it is not a problem!

What are you doing about COVID 19?

Our clinic owner is registered with the General Osteopathic Council and is classed as an Essential Worker. We are following the guidelines set out by the government, governing body and insurers. For more information on our COVID 19 policy please click here.

How do I book onto a class?

To book onto our online classes, you must purchase either a weeks trial or an all inclusive membership, for more information on this please click here.

I’ve had pain and problems for years, I’m expecting to live with my back pain for the rest of my life, can you help?

We believe there is always an improvement to be made, no matter “how far gone” you are or how severe your pain is. We have worked with many individuals who were ready for surgery, and with treatment and coaching are now able to live life pain free and surgery free. This does not mean everyone is the same, we cannot guarantee anything of course. However, we will try our very best to improve your quality of life. The best thing to do is get in touch to see if we are able to offer any advice for you.

What if I need to cancel?

Our cancellation Policy: Please note that same day amendments/cancellations to an appointment incur a cancellation fee (50% of the cost of your treatment). Up until 24 hours before your appointment, you can use a link within your confirmation email to cancel or amend your appointment online.

Can I claim on insurance?

Please note that you must check with your insurance company to check that your treatment costs can be claimed back, this is dependent on your individual insurance policy and not something we can advise you on.

Currently at Unity Wellness Clinic we do not deal directly with insurance companies at all, but we are happy to supply you with a receipt after you have made payment for your session, for you to claim your costs back.

What to expect in my initial consultation?

Your initial consult will consist of a discussion about you, your medical history and what is bothering you. We will discuss any pain or discomfort, facts which affect that as well as any previous problems and other current medical issues. 
We will then examine your body and how your body moves to look for movement dysfunction and to investigate areas of pain.

Finally, if appropriate, treatment may comprise of soft tissue massage, articulation and manipulation of joints, deep tissue massage, or taping  – each step of treatment will be explained beforehand and you do not have to do anything that you feel uncomfortable with.

Why we do what we do

Our mission is to relieve your suffering so you can have your life back and smile again! You truly deserve a pain-free life life that doesn’t limit your daily activities or potential.

Clinic Services

Let us help you relieve your suffering so you can have your life and smile back again

Sports Massage

Different techniques are used to treat a variety of issues including muscle pains, improve recovery, release tension, and improve your mobility.


A form of alternative medicine that focuses on the helping you heal, recover, strengthen and get to the root of your pain. We aim to educate and support you through this.

1-1 Coaching

Technique need tweaking? Book with our Osteopath for a 1-1 session to breakdown your movement patterns in the gym to reduce your pain and niggles.

Online Services

Let’s relieve your suffering so you can have your life and smile back again

Rehabilitation 1:1 Coaching

A personalised online programme focussing on you, your story and aims to get you stronger, more mobile and in less pain.

Online Classes

Join us for live and recorded classes to help and maintain your strength without leaving the comfort of your own home.


Learn the right skincare routine for you so that your skin can glow. Vegan and chemical free, results-led skincare range.


Rating: 5 out of 5.

“100% Recommended”

When I first started seeing her my shoulder was in a bad place to the extent that a surgeon had suggested cutting me open to have a look which I thought was my only option.

I have been seeing Jess for a few months now and my shoulder hasn’t felt this good in years and I put it down to Jess’ willingness to listen to what I’m telling her and her knowledge of the training we do. 100% recommended!


Rating: 5 out of 5.

“Jess knows her stuff”

Jess has really helped me work on my issues stemming from hypermobility.


Rating: 5 out of 5.

“Jess is extremely knowledgable”

from first seeing her I felt comfortable and confident with her abilities…she was very quick to find and help with my shoulder issue 😊 it is a nice relaxed atmosphere…she has given me exercises to help and make me understand how to strengthen the problem area…I will continue to see her and cannot recommend her enough!


Rating: 5 out of 5.

“I would highly recommend it”

I was suffering with lower back problems and this would sometimes affect me going to the gym and doing my work properly, after a couple of visits with Jess, things have improved immensely.


Rating: 5 out of 5.

“Jess has created something special with UNITY”

Its amazing having someone so knowledgeable and hard working in the gym. I have been struggling with some knee and shoulder issues recently and a few weekly session later Im back to doing pain free pistols and strict handstand push ups. Something that hasn’t happened in a long time. Would recommend to anyone who needs fixing or is taking their training and rehab/prehab seriously!